Privacy Policy

Last Updated: 25 June 2026

1. Introduction

Female Founders VA ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you:

Visit our website.
Purchase our services or digital products.
Join the VA Business Hub.
Book coaching or strategy sessions.
Subscribe to our email list.
Contact us.
Participate in our online community, training or events.

We process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection laws.

2. Who We Are

Female Founders VA provides:

Virtual Assistant services
Social media management
Business support
Coaching
Strategy sessions
Digital products
Online training
The VA Business Hub membership

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: louise@femalefoundersva.co.uk

Website: https://www.femalefoundersva.co.uk

3. The Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

This may include:

Name
Email address
Telephone number
Business name
Billing information
Payment details (processed securely through third-party providers)
Social media handles
Information you provide when joining the VA Business Hub
Information you provide during coaching or strategy sessions
Information submitted through contact forms

Technical Information

When you use our website or membership platform, we may automatically collect:

IP address
Browser type
Device type
Operating system
Website usage information
Pages viewed
Date and time of visits
Cookie preferences

Membership Information

If you become a member of the VA Business Hub, we may also collect:

Membership status
Subscription details
Login information
Training progress
Community participation
Attendance at live sessions
Resource downloads

This information helps us deliver and improve the Membership.

4. How We Use Your Information

We use your personal information to:

Deliver our services.
Manage your VA Business Hub membership.
Process payments.
Deliver digital products.
Provide coaching and business support.
Respond to enquiries.
Send important service communications.
Improve our website and services.
Provide customer support.
Comply with legal obligations.

Where you have given your consent, we may also send you marketing emails about:

New services
Membership opportunities
Resources
Events
Training
Special offers

You can unsubscribe from marketing emails at any time.

5. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Your consent.
Performance of a contract.
Compliance with legal obligations.
Our legitimate business interests, provided your rights do not override those interests.

6. Sharing Your Information

We never sell your personal information.

We may share information only where necessary with trusted third-party providers including:

Stripe (payment processing)
MailerLite (email marketing)
Website hosting providers
Membership platform providers
Accounting software
Professional advisers
IT support providers

All third-party providers are required to keep your information secure and only process it for authorised purposes.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

Some information may be retained longer where required for:

tax purposes;
accounting records;
legal obligations;
resolving disputes;
enforcing our agreements.

When information is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Restrict processing.
Object to processing.
Withdraw consent where consent is the legal basis.
Request data portability.
Lodge a complaint with the Information Commissioner's Office (ICO).

We aim to respond to requests within one month.

9. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or loss.

Although we take reasonable precautions, no online system can guarantee complete security.

10. Children's Privacy

Our services, coaching and the VA Business Hub are intended for adults aged 18 years and over.

We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will delete that information promptly.

11. Third-Party Websites

Our website and Membership may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage you to read their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

The latest version will always be published on our website together with the revised "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Female Founders VA

Email: louise@femalefoundersva.co.uk

Website: https://www.femalefoundersva.co.uk